Account Manager

Account Manager

Key Skills:
  • Great communication and project management skills
  • Act as the main point of contact in all matters relating to client concerns and needs.
  • Build and strengthen client relationships to achieve long-term partnerships.
  • People Driven - Strong interpersonal and relationship building skills.
  • Own the on boarding, product training and support function of our Seller Partners once the deal is closed by sales and BD team
  • Maintain relationship with the partners by providing support, information and guidance while at the same time recommending new opportunities and service improvements
  • Maintain accurate client records, keeping track of any contract updates and renewals.
  • Ensure consistent performance reporting, detailing seller satisfaction, complaints and improvements feedback to the senior management
  • Ensure the timely and successful delivery of our solutions according to enterprise partner needs and objectives
  • Assist with challenging client requests or issue escalations as needed
  • Self-managed, independent and organized, with prioritization skills
  • Take inquiries and requests from customers and address their needs.
  • Meet regularly with other members of the team to discuss progress and find new ways to improve business.
  • Generate progress reports to give to clients and higher-ups within the organization.
  • Basic Understanding of different Technologies like PHP, React, Angular, Android, iOS, etc.
  • Proven ability to manage multiple projects at a time while paying strict attention to detail.

Pay and benefits:

  • Benefits at Intricare Technologies are all about helping you lead a healthy life outside of work.
  • We believe the quality time to focus on work starts with quality time to think, exercise, be with family & friends, and of course, time to yourself.
  • We work five days a week.
  • We provide medical insurance to all team members and compensation for books, courses you purchase for learning.
  • To meet everyone in person, we go for a yearly retreat — you will decide the place.
  • We pay for whatever hardware and software you need to work and make sure you are regularly upgraded to the latest versions.

Why join us?

  • Mental health sessions with experts.
  • All our products are being used by thousands of users each day which means you get to work with the latest technologies always.
  • As all our products are enterprise-grade solutions so you get to work with the latest technologies to compete with the world.
  • Work-life balance
  • flexible working hours
  • Inc 5000 company, the world recognizes us as the fastest-growing company in the US with 400+ salespeople just in the USA.

Intricare Technologies Office Locations:

  • Indianapolis, USA
  • Vadodara, India
  • Mountbatten, Singapore

Job Location:

Vadodara, Gujarat

Job Type:

Full-time

Experience:

1-3 Years of experience in IT Account Management

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